Our Services


Our qualified help desk consultants provide a full range of product support services to our customers.


We will advise you on the best way to implement our software to improve your business.


On-site or remote, we've got the expertise to get you up and running in the shortest time possible.


Software is only useful if you know how to use it. We provide initial as well as refresher training.


In-house developed monitoring software help to identify small issues before they become big problems.


360° Retail is extremely configurable, but can be further customised to cater for your unique requirements.


Get the most out of your software

Our experienced consultants will help leverage maximum benefit from our software by implementing it in a way that gives you the information you need when you need it, providing you with a 360° view of your business and enabling you to make fully informed decisions.

The thousands of built in configuration options allows our experts to map your requirements to the functions provided by 360° Retail. They can also advise on best business practice based on their decades long experience in the retail software industry.


Keep the doors open


Our helpdesk is staffed in-house, with people who know our products and our customers. This means any problems that crop up can be resolved quickly and with minimal business interruption.

Service Level Agreement

To make your life as easy as possible, we offer a service level agreement that takes care of all basic support requirements within agreed timeframes. It doesn't end there, however. If you have a service level agreement, we will assist you with things like 360° Retail software upgrades outside of your normal business hours, again helping to keep business interruptions to a minimum.

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